Responsible Gaming

Last Updated: 29.07.2026

At Duel.com, we are committed to providing a safe and enjoyable gaming experience while recognizing our responsibility to help prevent problematic gambling. We encourage all players to keep the following principles in mind:

  • Play for entertainment, not as a way to make money.
  • Avoid chasing losses.
  • Set personal spending and time limits.
  • Do not let gambling interfere with your daily responsibilities.
  • Only gamble with money you can afford to lose.
  • Take regular breaks.

Ask yourself the following questions. If you answer “Yes” to most of them, you should consider taking steps to prevent gambling from negatively affecting your life:

  • Does gambling affect your work?
  • Has gambling caused arguments with family or friends?
  • Do you often return to recover your losses?
  • Have you borrowed money to gamble?
  • Do you view gambling as a source of income?
  • Do you find it difficult to control your gambling?

What to Do

The following organizations provide confidential support for people experiencing gambling-related problems and can be contacted at any time:

  • Gamblers Anonymous
  • Gambling Therapy
  • GamCare

How We Can Help

If you are concerned about your gambling habits, we encourage you to take a break by requesting self-exclusion from your Duel.com account. Self-exclusion will lock your account for a minimum of six months, and you will no longer receive promotional communications during this period.

To request self-exclusion, contact our Customer Support team at any time. A 7-day cooling-off period is also available. We also recommend requesting self-exclusion from any other gambling platforms where you hold an account.

Underage Gambling

Players must be of legal gambling age in their jurisdiction (at least 18+) to use Duel.com. It is each player’s responsibility to understand and comply with the legal age requirements where they reside and to provide accurate information when creating an account.

We also encourage parents and guardians to:

  • Password-protect computers, mobile devices, and tablets.
  • Never leave a device unattended while logged into a gambling account.
  • Keep account details and payment methods out of children’s reach.
  • Avoid saving passwords on shared devices and store them securely.
  • Use parental control or filtering software (such as Net Nanny) to restrict access to gambling websites.
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